Refund policy

No Returns | No Refunds:

At R&R, every garment is created as a made-to-order piece, thoughtfully tailored to reflect individual preferences, measurements, and design selections. Our couture process is built around personalization, ensuring that each creation is unique and crafted exclusively for the client.

Given the bespoke nature of our products, all sales are final. Once an order has been confirmed and production has commenced, we are unable to offer returns, refunds, cancellations, exchanges, or alterations to the original order. This policy allows us to maintain the integrity of our craftsmanship and deliver garments made specifically for each customer.

We strongly recommend reviewing all order details carefully prior to placing your order, including measurements, fabric choices, design specifications, and sizing information. Our team is available to assist you throughout the ordering process and address any questions to help ensure complete clarity and confidence before confirmation.

We appreciate your understanding and support of our made-to-order philosophy, which enables us to deliver refined luxury garments crafted with precision, care, and individuality.